This is going to be the first of many posts on knowledge management failures I have personally noticed over the years. I’m going to point out the problems and provide suggestions on how to address them. Please provide feedback and insight if you have had any success in combating these problems or if you finally … Continue reading "KM Failure #1: Starting New Documents from Emailed Templates"
I was working with a group of folks the other day who wanted to redesign the site. They had a lot of ideas for one page. They had no ideas for the data that supported what they wanted to present on that page. The site collection already has very poor architecture. When one goes to … Continue reading "Knowledge Curation"