Microsoft Partner Bulletin

Microsoft Partner Bulletin brings you the latest news and information about Microsoft cloud services, security, and more. This news wire is maintained by the Liquid Mercury Solutions' Staff as a resource for all our valued clients and the greater community of Microsoft customers.

Announcing new options for SQL Server 2008 and Windows Server 2008 End of Support

We get it. Change is scary. If you've been running the same operating system for many years, a large-scale overhaul is understandably intimidating. But it's time. To continue their focus on progress and innovation, Microsoft is ending support for some popular 2008 products, including SQL Server 2008 and 2008 R2 and Windows Server 2008 and 2008 R2. If you are still running either of these, don't panic! Microsoft has put options in place to give you the time you need, and we at Liquid Mercury Solutions, are here to assist you with a smooth transition. Check out this article and contact us for more information.

Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365

CRM systems are critical for every business. How do you rank your system? At Liquid Mercury Solutions, we want you to access the tools that will take your customer sales experience to the highest level. Microsoft uses Microsoft Sales Experience (MSX) to track customer interactions as part of the sales opportunity pipeline and to accelerate deals because direct sales represent about 50% of total Microsoft revenue. Your business can use the same system that Microsoft uses to maximize your sales potential. Contact us today to find out more on how MSX can help your organization engage customers and convert sales.

Microsoft migrates 150,000 mailboxes to Exchange Online

How important is your employees' time? With today's workforce spending more time on email, it's time you prioritize your workers' email system. Liquid Mercury Solutions is here to help you integrate a solution that will help your employees get their time back. With Exchange Online, your people need less time to support your email system, which frees them up for other projects. The guaranteed business continuity supports workplace flexibility adding to the flexibility of your workforce. With more time, imagine what important tasks your team could focus on. Contact us today for more information on how we can help.

Microsoft Dynamics for Customer Service

Your customers won't always come to you. That's why your sales reps need a CRM solution that they can use on the go. At Liquid Mercury Solutions, we know finding the right solution can be tough, so we're here to facilitate your search. With Microsoft Dynamics 365, you can extend service to the field when there is a need for onsite help and capture and display big data insights in a way your people can consume and act on the data. With Microsoft solutions, your team has more power to deliver personalized customer service than ever before. Contact us to find out how we can help.

Day in the life–Financial services

As a financial services professional, your day is likely packed with many tasks; checking your email probably consumes a lot of your day. At Liquid Mercury Solutions, we know that you could be saving valuable time in your day by maximizing the potential of your email provider. Microsoft business-class email and calendaring products help you stay on top of what matters with a clear, unified view of your email, calendar, and contacts. With Microsoft, stay connected wherever you are. Let us help you integrate this amazing solution, so you can free up time in your day. Contact us for more information.

The Total Economic Impact of Microsoft 365 Education: Improving student learning while reducing cost and effort

It is every school district's goal to provide better educational experiences for their students. That's exactly why these five school districts decided to move to Microsoft 365. Did they achieve it? You bet, and in more ways than one. Teachers were able to spend less time on administrative tasks and more time focused on student needs and improving curriculums. Districts were able to save on IT costs and affordably put more devices in students' hands, moving toward their goal of one-to-one student-to-device ratios. Most importantly, students became more engaged with their studies. Check out the full results of the study and contact us to learn more about what they could mean for your district.

How to fight back if you’ve been hacked

A recent survey by the better business bureau revealed that over 23% of small businesses have experienced a cyberattack. Small businesses are often targeted because they are not prepared in the same ways as larger corporations to deal with these issues and hackers know this. Use this infographic to arm yourself with information on what techniques are used at each stage of a cyberattack and how to protect yourself at each one. At Liquid Mercury Solutions, we believe that no business is too small to take security seriously. Contact us to learn more about how Microsoft 365 can help protect you.

Customer Story: SitePro video 2

For companies that manage a large number of mostly automated sites, Azure might just be the key to revolutionizing operations. It certainly was for the oil and gas industry. Instead of needing to send workers out to check on equipment in person, they are now able to monitor everything digitally from a central location using the application SitePro provides. With the data presented, these companies are able to save in labor costs and valuable preventive maintenance. Check out this video to learn more about how the cloud is transforming operations across industries.

More time for teachers. More savings for the district. More opportunities for students.

No teacher went into the profession to spend time in front of a computer! People became teachers to share knowledge and have a positive impact on students' lives. Microsoft can help them achieve this by giving valuable time back. With the efficiencies provided through Microsoft 365 tools, teachers can refocus their time and effort toward more impactful things such as one-on-one time with students, expanding their curriculum to be more inclusive, and pursuing new professional development opportunities. The result is better learning outcomes for students and greater job satisfaction for teachers. Learn more about this and other exciting benefits of Microsoft 365 in this infographic.

Forrester Wave: Sales Force Automation Solutions

Legacy Sales Force Automation (SFA) programs are inefficient, more focused on data collection for company metrics than actionable insights for sales professionals. In comparison, modern SFA programs are geared toward meaningful customer interaction and increased productivity for sellers. Forrester conducted a comparison of various competitors' SFA offerings to see who is accomplishing these new objectives most effectively. Guess who comes out on top? The integrated efficiencies and stunning AI capabilities in Dynamics 365 for Sales Professionals make Microsoft the leader in modern SFA tools. Click the link to check out the full article.

Why Cloud (By Default) Gives You Security You Couldn’t Afford Otherwise

Without dedicated 24/7 professionals and support, fast backup tools and easy-to-use collaboration solutions, your IT infrastructure could probably benefit by moving to the cloud. Liquid Mercury Solutions knows that journey can be tough, that's why we're here to help. With a complete, intelligent solution, including Office 365, Windows 10, Enterprise Mobility + Security, Backup, and Azure, everyone in your organization is empowered to be creative and work together, securely. The future of your digital business depends on getting your IT right. Contact us today for our plan to help you along your journey to the cloud.

Technology Trends That Will Radically Change The Face Of Customer Care

Lack of knowledge among representatives is one of the biggest pains for customers. That's an issue we can help with. Liquid Mercury Solutions is here to aid you in gathering the right set of tools to enable your representatives' need to provide great customer service. With Microsoft Dynamics 365, log and access customer history so you can immediately tailor your approach, and facilitate customer needs quickly. With the tools to customize individual customer service experiences your organization can reap the rewards of increased customer satisfaction. Contact us at (410) 633-5959 today to find out how we can help.

The feds and the states are embracing privacy law – what that means to your business

Targeted ads have become an integral part of the way consumers shop, and the way businesses advertise. As new consumer data privacy laws from both the states and the federal government are discussed, the future for this type of advertising seems uncertain. Luckily, there are ways for businesses to proactively comply with upcoming laws that also present new marketing opportunities. By taking steps to improve customer data security, and being transparent with customers about those steps, you can go a long way in building trust--a valuable form of marketing in itself. Contact us to learn more about how Microsoft 365 can adapt to your needs, no matter what changes are coming your way.

Customer Story: Qantas Airways Limited

A modern work environment is one that empowers employees at all levels to make good decisions by arming them with the information they need. Empowerment fosters creativity, which in turn leads to valuable innovations that improve customer experience. Qantas Airways uses the cloud to keep all of their employees updated with real-time information, no matter where they are. They trust Microsoft 365 to keep that data secure on whatever device the employee choses to use. Don't let security concerns hold your employees back. We at Liquid Mercury Solutions are excited to help your business unlock its full potential.

The Minnesota Vikings streamline operations with Microsoft

The Minnesota Vikings team is made up of more than just players. Their roster includes a variety of hardworking professionals working on everything from scouting to sales and all are a vital part of what makes the Vikings a force to be reckoned with. In order to help everyone perform at the top of their game, the Vikings recently added a new strategy to their playbook: Microsoft. Through the use of Dynamics 365, the Vikings sales team was able to improve visibility and efficiency of inventory movement, spot upcoming sales trends, and better support the work of their sales professionals. Just like the Vikings, we want to see your team tackle challenges and excel! Contact us to learn more.

You Can Speed Grade Assignments With Microsoft Teams

Have you been curious about how technology might fit into your classroom? In addition to providing a collaborative platform for students, Microsoft Teams can also dramatically speed up grading for teachers by allowing them to view, leave comments, and score assignments all within the program. What other ways can Teams benefit your classroom? At Liquid Mercury Solutions, we want to help you find out. Contact us at (410) 633-5959 to learn more.

Customer story: TransBlue

Running back and forth between jobsites can eat up time and resources, especially for a small business. TransBlue was still running their business the old-fashioned way when they updated their business infrastructure. Liquid Mercury Solutions can help you update too. TransBlue now uses Microsoft 365. The mobility enables them to cut out drives to the job that used to eat up an entire day. Now with Skype, they can see the site in real time and upload pictures to Teams for anyone working on the project, anywhere. The shift to the cloud brought agility to TransBlue. Contact Liquid Mercury Solutions at (410) 633-5959 to find out how we can help you integrate Microsoft 365 today.

Customer story: Providence St. Joseph Health

How does your business engage customers? Chances are, like many businesses, your system could use a little improving. At Providence St. Joseph, they must facilitate patient needs quickly and that means having instant access to patient history. Your team needs the tools to do the same and Liquid Mercury Solutions knows how to help. Microsoft Dynamics 365 is a powerful CRM tool that your organization can employ to streamline the information flow from customer to employee. Contact us at (410) 633-5959 to find out how we can help you integrate a suite of Microsoft services to help drive your customer experience to new heights.

Customer Story: Goodyear Tire and Rubber Company

As a business, your greatest assets are your people. Their hard work and ingenuity have gotten you to where you are today. But in order for each employee to best serve your company into the future, they need the right tools. Microsoft 365 keeps people connected across the globe, allowing them to come together and collaborate in real time to solve business problems faster and more effectively than ever before. Microsoft 365 keeps them agile, productive, and most importantly, secure, wherever they are logging in from. Contact us to learn more about how to ensure your greatest assets--your people--have the right tools to propel your business to success.

5 key areas to focus on while integrating cloud-based strategies

Moving to the cloud does not happen overnight, and the road there can often appear winding and poorly marked. It may not always be clear which move is the right one for your company. Advisors can help a business navigate this path, ensuring they are achieving the desired result and avoiding complications. We here at Liquid Mercury Solutions want to ensure that your business is making the best possible choice when starting out on your cloud journey. Contact us to learn more about making the right choice.

How The Compliance Function Is Evolving In 2018 — Five Key Findings

The security and compliance landscape is ever changing. Therefore, it is more important than ever to ensure your organization is protected against the threats of today and prepared to handle the challenges of tomorrow. With the cohesive structure of Microsoft 365, you can rest easy knowing that you have the right tools in place across your organization to adapt quickly to industry shifts. It's never too early to start looking ahead. Contact us to learn more about increasing the efficiency and effectiveness of your security and compliance functions.

Closing the STEM Gap: Why STEM classes and careers still lack girls and what we can do about it

We all want to see more women enter STEM fields in the workforce, so how do we get them there? The answer starts long before they enter college. If we want to get more girls interested in STEM subjects, one important strategy is encouraging them to get involved in STEM-related clubs or activities. Not only do these help girls visualize how their knowledge can be applied to the real world, but it also helps them feel more empowered and confident when tackling STEM subjects later in their academic careers. Don't just take our word for it. You can ask Natalya Carpe, who was a member of the Owls First Lego League Robot Club at Medfield Elementary School for 3 years running. Learn more about this and other strategies to get girls involved in STEM in this study.

Closing the STEM Gap: 5 insights that can make a difference for girls and young women

What makes an education technology tool truly innovative? At Liquid Mercury Solutions, we are excited about technology that makes use of existing tools in new ways to solve a problem no one has before. Innovations like Learning Tools for OneNote combine with existing tools, such as Bing's speech recognition and natural language processing, to make the perfect reading assistant built for dyslexic learners but extremely useful for all budding readers. Those are the types of innovations we want to help you implement in the classroom. Contact us to learn more.

Learning Tools For Microsoft OneNote May Be One Of The Most Disruptive Education Technologies Yet

What makes an education technology tool truly innovative? At Liquid Mercury Solutions, we are excited about technology that makes use of existing tools in new ways to solve a problem no one has before. Innovations like Learning Tools for OneNote combine with existing tools, such as Bing's speech recognition and natural language processing, to make the perfect reading assistant built for dyslexic learners but extremely useful for all budding readers. Those are the types of innovations we want to help you implement in the classroom. Contact us to learn more.